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The Westin Virginia Beach Town Center Hotel, Virginia Beach
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Key details
About the Hotel
4535 Commerce St,
Virginia Beach,
Virginia,
United States of America,
23462,
Virginia
The Westin Virginia Beach Town Center, a 4-star pet-friendly hotel and the only full-service property in Town Center, features a heated indoor pool and nine modern event rooms with full-service catering.
Modern Room Amenities
Rooms at the Westin provide air conditioning, tea/coffee facilities, and flat-screen TVs. The accommodations include private bathrooms with bath or shower options, free toiletries, and hairdryers.
Restaurant and Marketplace
Interlude Restaurant serves American cuisine for breakfast, dinner, and happy hour. The Marketplace offers Starbucks coffee, grab-and-go meals, snacks, and beverages.
Fitness and Pool
The WestinWORKOUT Fitness Studio operates 24/7 with state-of-the-art equipment. Guests can access the indoor heated pool from 7 AM to 10 PM daily, with towels provided.
Transport and Attractions
The Westin Virginia Beach Town Center is 9.5 miles from Norfolk International Airport. The hotel provides access to Pembroke Mall Shopping Center (0.5 miles), Virginia Beach Rock Gym (1.5 miles), and Williams Farm Park (2 miles).
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Baggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Elevator
ATM/Cash machine
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness center
Services
Room service
Laundry
Dry cleaning
Dining
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Board games
Spa & Leisure
Indoor swimming pool
Beach access
Room features
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
4535 Commerce St,
Virginia Beach,
Virginia,
United States of America,
23462,
Virginia
Map view
4535 Commerce St,
Virginia Beach,
Virginia,
United States of America,
23462,
Virginia
City landmarks
Parks
Mount Trashmore Park
1.8
mi
Mall
Pembroke Mall Shopping Center
2900 ft
Museums
Ferry Plantation House
1.7
mi
Store
Virginia Beach Rock Gym
1.3
mi
4318 Holland Road
FunVille Playground and Cafe Virginia Beach
1.7
mi
Witchduck Lake
1.5
mi
Golf Course
Kempsville Greens Golf Course
1.7
mi
5269 Learning Cir
Williams Farm Park
1.8
mi
Museums
Lynnhaven House
2.3
mi
Golf Course
Bow Creek Family Golf
2.7
mi
3131 Virginia Beach Blvd
Francis Land House
3.1
mi
Museums
The Thoroughgood House
3.8
mi
Nearby
Mall
Town Center of Virginia Beach
800 ft
Restaurants
Interlude Restaurant & Bar
100 ft
4535 Commerce St
Cantina Laredo
400 ft
4505 Commerce St
Keagan's Irish Pub & Restaurant
600 ft
244 Market St
The Cheesecake Factory
1100 ft
265 Central Park Avenue
California Pizza Kitchen
700 ft
200 Central Park Ave
P.F. Chang's
1000 ft
4551 Virginia Beach Blvd
The Royal Chocolate
900 ft
164 Central Park Ave
Smokey Bones Bar & Fire Grill
1400 ft
4590 Virginia Beach Blvd
Saffron Indian Bistro
1200 ft
4532 Columbus St
Romano's Macaroni Grill
1300 ft
4574 Virginia Beach Blvd
Mission Bbq
1500 ft
116 S Independence Blvd
Reviews and Ratings
Feedback from previous guests about their experience.
84%
enjoyed the hotel and would happily return
8.4/10
Great
Rooms
6.0
Location
9.0
Service
7.8
Dining
6.2
Guest reviews
8.4/10
based on 5 reviews
4/5
based on 792 reviews
8.7
8.7/10 based on 210 reviews
#29 of 110 hotels in Virginia Beach based on Tripadvisor
Alan
United States of America,
March
2025
6.4/10
I had a generally good stay at The Westin Virginia Beach Town Center, benefiting from its convenient location and comfortable room. though there were a few hiccups. The staff was kind and welcoming, which made a difference, but my check-in experience could have been better. The cleanliness of the room, especially the bathroom, left something to be desired.
Rooms
6.0
My room was spacious, but the bathroom felt small and had cleanliness issues. I found hair in the tub, which was off-putting. Additionally, some noise from staff during early hours disrupted my sleep.
Service
6.0
While some staff members were cordial and accommodating, my check-in experience was not as welcoming as I had hoped. which left a bit of a sour note. Requesting assistance required extra effort compared to other stays.
Location
8.0
The hotel is in a fantastic area, close to various shops and restaurants. making it easy to explore. However, parking can be a challenge with public access to the same garage.
Dining
5.0
The on-site restaurant had a variety of delicious options, but my experience with room service was mixed. I ordered veggies that were overpriced and took too long to arrive.
Facilities
6.0
The fitness center was well-equipped, though some aspects of room service could use improvement. particularly the promptness of staff in addressing clean-up requests.
Roy
United States of America,
January
2025
6.8/10
I had a mixed experience during my stay at The Westin Virginia Beach Town Center. On the one hand, the location was fantastic, with easy access to downtown attractions. However, I found the cleanliness in my room to be lacking, which was disappointing given my expectations. The staff were friendly and helpful, making the check-in process smooth, but there were some areas that could use improvement, like housekeeping.
Rooms
6.0
The room was spacious, but I did notice some cleanliness issues, like a dirty glass and hair in the tub. The decor felt a bit worn out, too.
Service
8.0
The staff were very professional and friendly throughout my stay, which made a positive impact on my experience.
Location
9.0
Being centrally located, I loved the proximity to restaurants, shops, and parks, making it easy to explore the area.
Dining
5.0
The dining options were minimal during my stay, as many amenities weren’t running, but I appreciated the nearby alternatives.
Facilities
7.0
The hotel had a nice ambiance and quick elevators, although the lack of available services like room service was noticeable.
Jesse
United States of America,
November
2024
7.0/10
I had a lovely stay at The Westin Virginia Beach Town Center. the hotel has a beautiful modern design and the staff really stood out with their friendliness. My room was quite spacious and the bed was exceptionally comfortable. However, I did notice some cleanliness issues in the bathroom that were a bit disappointing.
Rooms
6.0
The room was spacious and had a very comfortable bed, which is typical for Westin. However, I faced issues with bathroom cleanliness, such as a torn shower door seal and black mold on the tiles, which detracted from my overall experience.
Service
8.0
The staff were friendly and attentive. they made my stay more enjoyable with their professional demeanor. However, the check-in process was slower than expected at times, which made me feel a bit overlooked.
Location
10.0
The hotel's location is fantastic. I easily accessed shopping, restaurants, and attractions nearby, which made my trip convenient and enjoyable.
Dining
8.0
I enjoyed the breakfast, which was delicious and well-prepared. Although the menu was somewhat limited, the quality of the meals was commendable.
Facilities
7.0
The gym was well-equipped and spacious, perfect for maintaining my fitness routine during the stay. However, I did encounter minor issues with bathroom fixtures that could use some attention.
Louis
United States of America,
November
2024
7.4/10
I recently stayed at The Westin Virginia Beach Town Center, and while I appreciated the hotel's central location and the comfort of the beds, some aspects left a lot to be desired. The parking situation was chaotic and inconvenient, making moves in and out of the facility a hassle. Dining experiences were also a letdown, especially considering the potential of its restaurant. Overall, it was a mix of comfort and frustrations during my stay.
Rooms
6.0
My room was spacious and modern, with a clean and fresh vibe. However, I did have some concerns about housekeeping, particularly with the cleanliness of the glassware provided, which left a bad impression.
Service
7.0
The staff were friendly and helpful, which I appreciated. Quick check-in and check-out processes were a plus. However, there was some confusion regarding service during my stay, which could have been smoother.
Location
8.0
The hotel’s location is great, surrounded by restaurants and shops, making it easy to explore the area. Plus, the free parking was nice, even if the parking deck was a bit disorganized.
Dining
5.0
Dining at the hotel was disappointing. Though the ambiance was nice, the quality of the food didn't meet my expectations. Breakfast in particular was lackluster and not worth the price.
Facilities
5.0
The gym was well-equipped, which I liked. However, the parking deck experience was frustrating, making it a less enjoyable stay overall.
Tyler
United States of America,
October
2024
7.2/10
My stay at The Westin Virginia Beach Town Center was mostly enjoyable, with stunning decor and really good service. The staff treated me like a VIP, particularly Christine and Barry at the front desk, who were both friendly and helpful. However, I did encounter some issues, like noise from other guests and a hard bed that wasn't comfortable, which detracted from an otherwise pleasant experience.
Rooms
6.0
I found the room to be modern and clean, but the bed was extremely hard, which affected my comfort. Along with the noise from other guests and a lukewarm shower, it was a bit disappointing compared to what I expected from a Westin.
Service
10.0
The service here was immaculate. Staff were friendly and went out of their way to meet my needs, making me feel valued throughout my stay.
Location
10.0
The hotel's location in the town center was fantastic, with easy access to great restaurants and entertainment options, which really enhanced my stay.
Dining
8.0
The breakfast menu was solid, and the service from Matt at the restaurant was fantastic. However, I thought some menu items were a bit pricey considering the abundance of nearby dining options.
Facilities
7.0
The fitness center had ample equipment, and the lobby created a warm and inviting atmosphere. However, issues with the noise level and room cleanliness impacted my overall experience.
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The Westin Virginia Beach Town Center Hotel20.04
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21.04.2025
